Pilotfisch Solutions'
Importation Checklist
There are some universally needed things every time people import goods into the US, some other conditional requirements which only apply to certain commodities or circumstances, and some things which are important enough that they should be requirements.
Pilotfisch will be closely analyzing your specific information for any and all compliance activity, but the list of specific treatments and product requirements are too expansive to list individually. Pilotfisch has created the following checklist to help identify and categorize the types of requirements you may face, and we suggest reviewing this checklist tool to prepare as early and thoroughly as possible.
Universal Requirements
These are necessary for all importations, regardless of the routing or goods contained within.
Commercial Invoice
CBP requires at least one commercial invoice (or sales receipt), or as many invoices as are required to accurately reflect the contents of your shipment. It is not uncommon for a single importation to contain a consolidation of different goods from different merchant sources.
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Each invoice or receipt must contain all the following information to be valid documentation:
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Detailed description of merchandise
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Quantities of merchandise
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Value of merchandise
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Foreign merchant's info (Name and Address)
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While not explicitly required on this document, Pilotfisch suggests creating the habit of including the Source Country, or original country of manufacture/ harvest/ production. Importers always need to talk with their foreign merchants to confirm this information, so it may as well be formalized within the commercial invoice.
Packing List
CBP requires a packing list or summary of packing and marking detailing the contents of each shipment. The packing list is a confirmation of what and how goods were loaded before freighting.
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Packing lists usually include:
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Merchandise quantities
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Weight
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Dimensions
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Packaging detail [from smallest to largest]
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Example: individual plastic jars packed 8 to a box; 15 boxes to a pallet; 4 pallets total
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Marking notations (if any)
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Pilotfisch will review this document against your commercial invoice to check for discrepancies.
Bill of Lading / Waybill
CBP requires at least one bill of lading or waybill from the carrier engaged in internationally moving your goods. These are produced by the carriers as part of their contract of carriage, and may be referred to as a BOL, Airwaybill or AWB, Truck waybill or trucking manifest, Rail BOL or RBOL, and in cases of hand-carry imports on passenger flights: the couriers' airline ticket.
In cases of a housebill (or house bill of lading), Pilotfisch asks that if you are provided with a copy of the masterbill (or master bill of lading) you forward both. Pilotfisch will use both to minimize transmission errors and expedite corrections on manifest errors from origin agents.
Customs Bonding
CBP requires that all importers conduct their importations with bonding in place, whether that is on a transactional basis or on a continual (yearly) basis. Rather than a documentary requirement, CBP will check their system to see which entry is affiliated with its corresponding bond. Pilotfisch needs to know if you have an existing bond on file, else we will help generate that bond on your behalf.
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If you are importing goods with high dutiable values or if you are or plan to import frequently, Pilotfisch strongly suggests considering continuous bonding. We can help you calculate the break-even point, but you will most likely experience considerable savings.
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Also note that single transaction bonding on ocean shipments require two individual instances of bonding. The first bond is a single ISF bond, covering the proper conduct related to Importer Security Filings (ISF or ISF+10) made before vessel departure. The second bond is the single entry bond, covering the proper conduct of customs clearance and redelivery provisions. Continuous bonds are effective for both ISF and entry applications.
Conditional Requirements
Depending on the specific goods or circumstances involved with your shipment, certain other requirements may apply. Pilotfisch encourages importers to review industry and product specific regulations, as well as communicate with their sourcing agents to ensure that any and all conditional requirements are addressed prior to shipping. Once you alert Pilotfisch to your upcoming or active shipment, our team will diligently review for any and all conditional compliance.
Importer Security Filing
(ocean only)
Nearly all shipments over the ocean require an Importer Security Filing (ISF or ISF+10) before those goods are admitted and processed on US soil. These ISFs are part of the security and threat targeting systems used by CBP and the Department of Homeland Security (DHS) to identify and target risky or significant shipments as early as possible.
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ISFs are to be filed at least 72 hours before the vessel departs the foreign port, and missing ISFs will result in a CBP hold on the entire container or containers related to your shipment. Although Pilotfisch will review for ISF status as an early setup process, we encourage importers to verify their ISF filer or designate that Pilotfisch ought to handle that responsibility. In the event that your shipment is missing an ISF and already underway, Pilotfisch will help file your ISF as soon as possible to minimize risk exposure. While CBP penalties and liquidated damages are usually assessed for repeat offenders, CBP's atmosphere of increased enforcement (for the purpose of higher revenues) means that sloppy ISF behavior leaves your entity increasingly exposed.
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Please note that ISFs are a formal filing with US Customs and are therefore subject to customs bonding requirements. Continuous customs (entry) bonding will include ISF activities, but single transaction (entry) bonding does not. If using single transaction bonding methodology, the ISF filing will require a separate ISF bond in tandem.
Certificate of Origin
Certificates of Origin (or sometimes called Certificates of Manufacture) are used as evidence for trade agreements, tariff programs, as well as Customs audits as evidence for proper treatment of those goods. As supply chains and manufacturing processes become increasingly complex, bad actors are using that complexity to mask the true nature and source of goods. These certificates are used to identify the source location and material facts of those goods so that CBP and other Partnering Governmental Agencies (PGAs) can more easily identify and isolate fraud and nefarious activity.
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Pilotfisch Solutions encourages importers to build a habit so that these certificates are affiliated with as many products as possible. Our first priority will be to review your shipment for any required certificates of origin or manufacture, but we can also be a resource to help you improve and align these certificates so that they are increasingly robust with significant information. Not only can these certificates protect your shipment from improper treatment, you can use these documents as evidence of your entity's diligence despite fraud or bad-faith activities outside your knowledge or control.
Import License
Certain products require import licenses or certificates of conditional approval from the governing Partnering Governmental Agency (PGA) before your product is allowed entry into the US commerce. These PGAs often issue and regulate the licenses or approvals directly, with their own restrictions and methods for securing approval. Some examples include FDA medical device registration and facility registrations, TTB certificates of label approval (COLA), BIS steel import licenses, or FWS CITES permits.
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Pilotfisch suggests that importers work with their origin agents and PGAs directly to review and satisfy each license, registration, or approval. Pilotfisch is able to review and guide importers through the specific importation processes related to their shipment, but it is far better to be confident and prepared before the shipment initiates (rather than upon arrival into the US.)
Importer PGA Declaration
Similar to Import Licenses, PGAs require importers to be knowledgeable about the goods they are importing, so the correct declarations can be made at time of importation. These declarations are often in the form of a PGA import form, online data uploads, or sometimes as simple as a written affidavit from the importer. Be confident in the details of your goods so that you avoid issues and mistakes on these declarations.
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Pilotfisch will work with you and your technical teams to confirm understanding from both regulatory and operational perspectives. While we can identify what forms or statements may be needed, we will rely on you and your expert knowledge of the products to select whatever appropriate description or claim. CBP has become the enforcer for all PGA controls on imports, but neither CBP nor Pilotfisch are specialists in each PGA -- there are PGA inspectors and specialists now! We will do our best to assist you in PGA compliance, but at certain thresholds we will refer you for specialist help.
Certificate of Conformity
Certain products have industry testing or PGA-related review expectations, which may or may not be explicitly required as part of CBP's reporting requirements. Despite CBP's enforcement of PGA concerns, we've found that robust supporting documentation can satisfy certain regulatory concerns in the early inter-agency actions. Certificates of Conformity, certified laboratory results, and other product specific accreditation should be gathered as part of the supporting documentation each time you introduce new import products.
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Pilotfisch will only treat the certain known product concerns as requirements, but you need to have this information prepared for the moment PGA inspectors ask. We prefer to create compliance briefs and strategies so that examinations or issues are deftly mitigated - but you can keep it close to the chest until the time comes when we need to know.
Special-Needs Handling
If your shipment needs special handling, loading or unloading considerations; that information needs to be available for any stevedores or physical handlers. Certain goods must be loaded with special equipment, lifted by certain reinforced points, climate controlled, or even specifically organized. Just as a refrigerated shipment may spoil if exposed to heat, machines may be irreparably harmed by unfamiliar or undirected handling.
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Not only do we suggest that you include any special handling instructions with your other shipment documentation (affixed to your goods), we also ask that you help confirm Pilotfisch's understanding of your instructions and how they affect your product(s). We want to be confident and competent if ever terminal or port handling agents contact us in moments of difficulty.
Pilotfisch's Best Practices [Almost-Requirements]
These are not strictly requirements but have either proven very critical for successful importation, or just the thing to get your shipment out of a jam. We ask and suggest that you build them into your routines so that you are habitually prepared and promote your own track record of excellence.
Arrival Notices and Notify Party
Arrival Notices and pre-arrival notices are so important they may become a genuine universal requirement, but for now they are a Pilotfisch best practice requirement. These formal notifications are from the rail-, air-, truck- or ocean-carrier as they hit physical milestone thresholds, but they contain very specific arrival information.
Please, Please, Pretty Please; designate us as a "Notify Party", "2nd Notify Party" or "Customs Broker Notify"for your importation so that the carrier will automatically send us the information too!
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Here is our information for you to copy-paste:
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PILOTFISCH SOLUTIONS, INC.
+18557456834
PO BOX 30939 PHOENIX, AZ 85046
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You pay nothing additional, you expend less energy, you experience fewer delays, you expedite customs treatment, your freight is prioritized and you minimize your volatile costs. You'd also be making Pilotfisch very happy as your Customs Broker and mutualist in imports!
Insurance Coverage
Cargo Insurance is not a requirement, but there are some significant exposures for un- or under-insured shipments should disaster occur. Even though your individual shipment may not be that valuable, your mere presence may be enough to encumber you with a monumental share of the vessels' losses. Insurance is always optional, but we suggest you consider it as a part of the expected costs, whether you use Pilotfisch Solutions to secure a policy on your behalf or your goods are covered through another. We want your goods and your business to be protected from the extreme situations where cost seems to exponentially jump.
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Our positioning as a customs brokerage gives us a preferential risk assessment compared to other supply chain professionals, and our experience trying to help former customers navigate their different policies have lead us to offer the single "All-Risk" insurance coverage option. With All-Risk coverage, your shipment is protected from common and disastrous risk exposures and your goods are prioritized in the recovery or compensation process.
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You can authorize a single shipment coverage policy up until the freighting activity initiates.
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You can authorize a blanket set of instructions for select or all future shipment coverage.
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Pilotfisch would like to include your certificate of coverage as supporting documentation, but you are under no specific obligation. We will do our best to help you understand and prepare yourself, and we'll give you bearings to orient yourself in claims situations. Unless you ask it of us, Pilotfisch will not analyize your external insurance certificates with sales scutiny.
Delivery Instructions
Similar to special-needs handling considerations, Delivery Instructions can make the difference between seamless handling or incidentally accrued charges. These instructions inform Pilotfisch and the delivery teams on how to ensure your goods are delivered in the manner and condition which suites you. Pilotfisch would like to make sure everyone who needs to know is in the know.
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You can and should specify your specific delivery information and instructions as early as possible.
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Pilotfisch services include the creation of a delivery order, issued upon Custom's clearance.
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Product-specific considerations can include: climate control, oversize, overweight, breakdown and repacking, expected loss control, biological containment, hazardous treatment, lifting or installation assistance. Facility- and labor-specific accommodations can include: liftgate, lumper crew, crane crew, live unload crew, software and appointment barriers, TWIC and TSA restrictions, drop and pick rules, access limitations, local street permitting, white glove and cleanup treatment, and even segmented or multi-staged logistics return considerations for empty or shipper-owned containers (SOCs) under special contract.
If you can imagine and request it, Pilotfisch will do our best to relay or execute it.
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You can issue Delivery Instructions with a quote request contingency.
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You can issue Delivery Instructions on a shipment by shipment basis.
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You can issue Delivery Instructions on a rules-based or blanket instruction basis.
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Pilotfisch has worked with a lot of great trucking and delivery companies across the nation, and is pleased to extend freight brokerage services for our importer clients. We prioritize earnest and direct communication alongside their capacities and timing sensitivity. Pilotfisch is not going to be the cheapest option, and we are sure that if you hunt for rates you will find something of lessor price. We offer convenience and trustworthiness as the drivers of value. In all cases, Pilotfisch wants to minimize the butterfly effect of delays and miscommunications at that final delivery step.
Technical Diagrams
Technical Diagrams, engineering notes and other explanatory schematics are not usually required or of interest in the import process, but they may become a critical piece of supporting evidence for anti-dumping duty (ADD) or countervailing duty (CVD) investigations. We've had a couple experiences where active shipments burned through their free time trying to identify, find and explain these types of supporting materials. Pilotfisch suggests that you collect these materials if you have any ADD or CVD risk.
Pilotfisch understands that the nuance of your products and business are equally important as their effects on your operations. We find it is easier to advocate and align solutions to your circumstances when we've been intentionally curious about your quirks and product differentiation. Without that curiosity, we might not recognize patterns or associate handling behaviors for better logistics or even tariff treatment. We know your experts don't want to waste their precious time, and we will do everything in our power to minimize the burden of their educational investment.